I've built design teams from the ground up, and one of the most rewarding outcomes
has been an 80% reduction in UI bugs through the DesignOps processes we developed
together. My approach centers on empowering teams to define their own ways of
working allows people to create their own operational rules and gives power of ownership to them.
Building an excellent design ethos is formulating
ideas and solutions with thorough research methods. We must think about the features
we create and bring the pain points to the team to find the best solution and let
them see the answers rather than coming up with a solution to a problem. I made sure
research was never skipped or even left out, and once the results were defined, it
went into production_
Collaboration is the most crucial element in building
a coherent team. In the past seven years, I have devised the best strategy to
deliver how a team can collaborate. Teams work better when ideas are debated back
and forth with freedom of expression to give constructive feedback without offending
the other. Once those barriers are down within the team, they then get to deliver
great ideas_
